“Putting in a full day’s work” and “Getting the Job Done” are not necessarily the same thing. Think about your own experience. When you were starting out, did you ever feel overworked and underpaid? As a manager, did you ever experience being caught between managing a demanding team under crazy circumstances, and the unrealistic expectations of your boss?
Now, as a leader, you can feel your team’s tension, even empathize with their pain—but the job has to get done on time and on budget. Money doesn’t grow on trees. Navigating the gaps between profits and the crushing demands of customers, competitors, employees, and investors…is challenging.
Targeting PRODUCTIVITY is the key to reducing all these sources of organizational friction.